Mall Information

About Us

Regency is centrally located in the heart of Richmond’s West End. Regency features a comprehensive mix of fashion and lifestyle retailers including Sephora, Journeys, Foot Locker, and Spencer’s Gifts. Regency also features an extensive Food Court offering shoppers a variety of dining options. For dining options away from the Food Court, visit McCormack’s Big Whisky Grill, Chipotle, Starbucks, Panera Bread or MOD Pizza.

Mall Walkers

Walking is a fun way to improve your health! You can do so at Regency in a safe, climate-controlled environment. A brisk walk everyday improves your cardiovascular system, helps to control weight, and clears the mind. Come out and bring a friend! All ages welcome!

The Food Court entrance opens for walkers at 10:30 a.m. In case of rain, walkers may enter at Entrance 3 under the deck at 10:30 a.m.

2 1/2 laps on lower level (excludes the Food Court) equals 1 mile2 laps on upper level equals 1 mile.

The Future

We are excited to bring the best possible retailers to the Tuckahoe area over the next few years.  The shopping center worked in concert with Henrico County  to demolish the Quioccasin Road flyover which passed over one of the mall’s entrances. The north parking deck has been removed to increase visibility and create an opportunity for outside entertainment and dining.  The 30-million-dollar renovation includes the addition of Chipotle and MOD Pizza. Environmentally-conscious Starbucks has repurposed the former Bank of America building.

The master plan provides for almost 44,000 SF of new retail development, a 12,000 SF two level retail building with rooftop dining, and four outparcel development sites. The most significant feature is the construction of a new signature entrance from Quioccasin Road and the creation of an exterior façade of stores facing outward. The current configuration orients all stores inward toward an interior common area.


Free WiFi
Shoppers have access to FREE WiFi throughout the shopping center.

Look for .FREERegencySquareWiFi

Complimentary Strollers
Strollers are available at no charge. They are located on the lower level at the Play Area.  Please be considerate and return strollers when you have finished shopping.

Complimentary Wheelchairs
Wheelchairs are available at no charge. Please call the Security Office at (804) 741-5149 for assistance.

Lost & Found
Please report any lost or found item(s) to the Security Office. Lost and Found item(s) are held in the Security Office (804) 741-5149 for assistance.

The restrooms are located in The Food Court on the lower level.

The elevator is located near The Food Court beside the stairs. Elevators are also located in JCPenney and The Food Court.

Holiday Hours
Regency hosts extended shopping hours for your convenience during the holiday season (November – December).

Regency is closed on the following holidays:
Easter, Thanksgiving, and Christmas

Abbreviated hours may occur on other national holidays.

For your convenience, parking poles are identified with color-coded markers. Regency also offers well-lit, covered parking not found at any other area mall.

Bus Services
The Greater Richmond Transit Company (GRTC) bus stop is located at the intersection of Quioccasin Road and Starling Drive on the east bound lanes across from Exxon. Please visit the GRTC website for schedules and routes.

Only service dogs are allowed in the center. Click here for the Code of Virginia regarding service dogs